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Warden Training ServicesWarden TrainingCertificate in Warden Core TrainingCore Warden Training Programme - NCFE Accredited ProgrammeThe Warden’s Core Training Programme is suitable for new wardens as part of their induction training, and for more experienced wardens who would like to gain a certificate Aims: To provide wardens and caretakers with the skills and knowledge they need to enable them to work effectively in the community. The programme is made up of a number of modules, relevant to the warden’s role. These are:
Suitable for: Neighbourhood and Street Wardens, Community Caretakers, Housing Caretakers. Learning methods: Classroom, group discussions, interactive exercises, video. Duration: Five days (the training can be spread over a longer period, rather than run over 5 consecutive days) Cost: If you have more than 12 members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses. In house Accredited programme: The Warden’s Core Training Programme is suitable for new wardens as part of their induction training, and for more experienced wardens who would like to gain a certificate. The Warden’s Core Training Programme is suitable for new wardens as part of their induction training, and for more experienced wardens who would like to gain a certificate
(Photo: Nick Brock, Lead Neighbourhood Warden, Swindon receives his Core Training Certificate from Resource Centre Manager Mark Walker.) |
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| The aims and objectives of accreditation | Community Safety Accreditation Scheme – Reasons |
| Responsibilities and personal attributes of Accredited Persons | APs and their employers |
| Other agencies |
Reporting and Recording
| Need for accuracy: describing individuals, conditions and logbook | How to apply detail and range when reporting and recording evidence |
| Identifying and describing evidence | Legal issues in producing evidence |
| Composing statements |
Legislation
| Powers of enforcement | Limitations |
| Offences against designated and accredited persons | Balancing enforcement with the role of community enabler |
Manage Initial Crime or Incident Scene
| Clear | Cordon |
| Bomb threats | Post incidents |
...and finally
| Fixed Penalty Notices | Skills practice |
| Final assessment | Follow-up and feedback |
Cost: If you have more than 12 members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses.
In house Accredited programme:
If you are hosting this training programme, you will need to provide:
A suitable training room for course duration
A suitable IT facility for on-line tests
Refreshments including lunch
Trainer travel expenses (and accommodation if applicable)

Photo: Trevor Head, Neighbourhood Warden, Teignbridge District Council receives his certificate for successfully completing the Accredited Persons training from Gavin Jones.)
Aim: Training is available for some or all of the modules, depending on the needs of the individual and their scheme.
This training aims to give delegates the skills they need to work within the community to ensure the park facilities meet the needs of its users.
Topics covered include:
| Clean and Safe for Parks | Law and By-Law Enforcement |
| Communication | Marketing |
| Community Development | Presentation Skills |
| Conflict Management | Risk Assessment |
| Customer Care | Working with Volunteers |
| Event Management |
Suitable for: Park Rangers, Wardens, Park Keepers and Beach Wardens
Learning Methods: Classroom, Group Discussion, Interactive Exercises
Duration: 5 days. This programme can be run over a number of weeks, rather than 5 consecutive days.
Cost: If you have more than 12 members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses.
In house
If you are hosting this training programme, you will need to provide:
A suitable training room for course duration
Refreshments including lunches
Trainer travel expenses (and accommodation if applicable)
Aims: To arm delegates with the knowledge and skills they need when dealing with a situation where customers or members of the public become aggressive or even violent. This training programme which is accredited by City & Guilds will help you recognise when a situation is becoming confrontational and take steps to diffuse and calm the situation.
Suitable for: Anyone who may encounter such situations in the workplace, such as those working in the security, care, transport, health or education sectors.
Learning Methods: Classroom, group discussions, practical sessions. Final test to gain qualification.
Duration: Two days
Non-accredited Conflict Management training can also be provided over one or two days. There will be no final test for this training as it does not lead to a qualification.
Cost: If you have more than 12 members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses.
In house Accredited programme:
If you are hosting this training programme, you will need to provide:
A suitable training room for course duration
A suitable IT facility for on-line tests
Refreshments including lunch
Trainer travel expenses (and accommodation if applicable)
Working in Communities, Neighbourhoods and Localities case studiesThe case studies that we have produced on behalf of South West Councils around Working in Communities, Neighbourhoods and Localities, are available to view at Community Engagement Case Studies Our Latest Newsletter
The December 2011 issue of our newsletter is now available to read online. |
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©Swindon Borough Council/South West Neighbourhood Resource Centre 2006-2012 |