Resource Centre Training Services

Communication

Communication Skills

Aims: This course looks at ways of communication, what gets in the way of you being a more effective communicator and then tools and techniques to help you be more adept and self-assured. We will help you understand how communication works, gain active listening and responding skills and seeing things from other points of view.

Suitable for: Those who want a practical course designed to help develop choices in the way we communicate with others.

Learning methods: Classroom, practical session, with exercises and discussions.

Duration: One day

Cost: If you have more than eight members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses. Staff can also be trained to the same level and the programme can be adapted to better suit your issues and priorities.

In house:
If you are hosting this training programme, you will need to provide:
A suitable training room
Refreshments, including lunch
Trainer travel expenses (and accommodation if applicable)

Presentation Skills

Aims: To develop the skills and confidence required to deliver presentations to a group. You will learn skills to control, manage and lose anxiety and fear.  Our Presentation Skills course will empower you to look, sound and feel confident in your delivery.  The programme will look at how to structure a presentation, ensuring you meet the needs of the audience.

Suitable for: Anyone who is required to give presentations.  The programme focuses on formal presentations, however giving informal presentations can also be covered.

Learning methods: Classroom, practical sessions with interactive exercises.

Duration: One day

Cost: If you have more than eight members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses.

In house:
If you are hosting this training programme, you will need to provide:
A suitable training room
Refreshments including lunch
Trainer travel expenses (and accommodation if applicable)

Report Writing

Aims: This course has been designed to help delegates understand the report writing process and the importance of using a systematic and logical approach to its production. Delegates will also learn how to identify the needs of the readers and how to adapt the report to meet those needs.

Suitable for: Those who write report formally and informally.

Learning methods: Classroom, practical sessions

Duration: One day

Cost: If you have more than eight members of staff to train, we can deliver this training course in-house at a venue to suit you. In house training can significantly reduce your costs, reducing travel time and accommodation expenses. Staff can also be trained to the same level and the programme can be adapted to better suit your issues and priorities.

In house
If you are hosting this training programme, you will need to provide:
A suitable training room
Refreshments including lunch
Trainer travel expenses (and accommodation if applicable)